“The art of communication is the language of leadership.” — James Humes
Books
The Consultant's Craft by Call Number: HD30.3 .D48 2001ISBN: 9780312248246Examines the process of better communication from the perspective of a consultant. It addresses common problems in the workplace such as boring meetings, a lack of team building, a lack of coherence, and listening in general.
Communication Ethics Literacy by Call Number: P94 .A67 2009ISBN: 9781412942140Defines what communication ethics are in several situations such as interpersonal, organizational, and intercultural. This text is aimed at undergraduate students wanting to learn about business and communication ethics.
Gender and Communication at Work by ISBN: 9780754681090Discusses communication issues associated with gender. The book first explains the problems of communication between to the genders, and then proceeds to give workplace situations for poor communication. The last sections offer solutions for these difficult communication situations.
Effective Internal Communication by ISBN: 9780749454920Explains effective ways to communicate within a company to ensure success and profits. The book is broken up into two parts: Part One is the explanation of internal communication and its importance to a company, while Part Two applies these explanations to the working world by giving examples on how to effectively communicate.
Organizational Change: Creating Change through Strategic Communication by ISBN: 9781405191906Applies the ideas of communication to the workplace in order to improve a company. The author provides an overview of communication followed by ways to implement strategic communication into a company.
Journal Articles
Bradley, G. L., & Campbell, A. C. (2016). Managing difficult workplace conversations: Goals, strategies, and outcomes. International Journal Of Business Communication, 53(4), 443-464. doi:10.1177/2329488414525468
Mayfield, M., & Mayfield, J. (2016). The effects of leader motivating language use on employee decision making. International Journal Of Business Communication, 53(4), 465-484. doi:10.1177/2329488415572787
Coffelt, T. A., Baker, M. J., & Corey, R.C. Business communication practices from employers’ perspectives. Business and Professional Communication Quarterly 79(3), 300-316. doi:10.1177/2329490616644014
Internet Sources
- Importance of Good Communication in Business
Covers the basics in communication, discussing the different types of communication and identifying good communication skills within a business.
- How to Communicate Effectively at Work With Your Boss
Explains the different steps an employee should take when communicating to someone in authority, and gives eight general rules of communicating with a boss or manager in order to effectively and respectfully get a point across.
- Make Yourself Indispensable - 5 Workplace Communication Strategies
Tips on how to make an employee or worker a better communicator in the workplace across the entire work environment. Offers a few steps and tips on making an employee “indispensable” within the work environment.
- Communication Skills
Gives insight on how to improve communication skills in general (not just specific to the workplace), including interpersonal communication skills, presentation skills, writing skills, and personal skills both in and outside of work.